21 February 2013

Canon service advisory for EOS-1D X and 5D Mark III cameras

Canon recently put out a service advisory for their EOS-1D X and 5D Mark III DSLR cameras. I have copied the advisory as can be found on the Canon USA website below.

Affected Products

EOS 5D Mark III Digital SLR Camera
EOS-1D X Digital SLR Camera

Details

Depending upon the shooting conditions, it may take slightly longer for the EOS 5D Mark III and EOS-1D X digital SLR cameras to acquire focus when using the Speedlite's AF Assist Beam, compared with that of the EOS 5D Mark II and EOS-1D Mark IV digital SLR cameras using the Speedlite's AF Assist Beam.

We are developing a solution to enhance the focusing feature for the EOS 5D Mark III and EOS-1D X and plan to release a firmware update based on following estimated schedule:
  • EOS 5D Mark III: (estimated) Late April, 2013
  • EOS-1D X: (estimated) Late May, 2013

Support

This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

If you have not already done so, please register your Canon EOS 5D Mark III Digital SLR Camera or your Canon EOS-1D X. Digital SLR Camera. By registering, we will be able to notify you via email about future service upgrades.

Thank you,
Customer Support Operations
Canon U.S.A., Inc.

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